Just as pilots and doctors improve by studying crash reports and postmortems, experience designers can improve by learning how customer experience failures cause products to fail in the marketplace. Rather than proselytizing a particular approach to design, Why We Fail holistically explores what teams actually built, why the products failed, and how we can learn from the past to avoid failure ourselves.
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Creators
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Publisher
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Release date
July 30, 2013 -
Formats
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Kindle Book
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OverDrive Read
- ISBN: 9781933820590
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EPUB ebook
- ISBN: 9781933820590
- File size: 16039 KB
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Accessibility
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Languages
- English
Formats
- Kindle Book
- OverDrive Read
- EPUB ebook
subjects
Languages
- English
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